FAQ
1. About Nouveau Visage™
What is Nouveau Visage™?
Nouveau Visage™ is a French laboratory-driven brand dedicated to regenerative aesthetics, combining biomedical research, advanced cell-technology, and French scientific excellence.
Entering the Nouveau Visage™ universe means engaging with a complete ecosystem where every formulation is designed to support cellular communication, optimize treatment outcomes, and restore skin function.
Our approach is built on a clear principle: regeneration is not a result, it is a biological process.
Our Story
What makes Nouveau Visage™ different?
Nouveau Visage™ is built on a structured regenerative approach that goes beyond traditional skincare.
Our system combines a universal regenerative base powered by Regen³ Complex™ with targeted solutions designed for specific clinical indications.
This allows precise, consistent, and reproducible results across all treatments, rather than isolated or superficial correction.
In which countries is Nouveau Visage™ available?
Nouveau Visage™ is present internationally across Europe and the Middle East and continues to expand into key markets, including the United Kingdom.
Our solutions are available through a curated network of practitioners and partners, as well as via our official online platform.
Find a provider
Who are your solutions designed for?
Nouveau Visage™ is designed for both individuals and professionals.
Individuals can access advanced at-home care to improve skin quality, while healthcare and aesthetic professionals use our protocols in clinical environments to deliver structured regenerative treatments.
2. The Regenerative Technology
What is the Regen³ Complex™?
Regen³ Complex™ is the core regenerative technology behind all Nouveau Visage™ protocols.
It combines three advanced biotechnologies within a single system: exosomes, PDRN, and biomimetic peptides.
Together, these technologies create a synchronized regenerative response by activating cellular communication, supporting tissue repair, and directing biological activity.
Regen³ Complex™ is not a cosmetic formula. It is a multi-pathway regenerative system designed to restore global skin functionality.
Our Science
Why is Regen³ Complex™ different?
Most aesthetic treatments rely on single active ingredients, leading to partial biological responses.
Regen³ Complex™ integrates multiple mechanisms within one architecture, allowing simultaneous activation, repair, and biological direction.
This results in enhanced tissue regeneration, improved treatment efficiency, and longer-lasting outcomes.
3. NEWDERM™ Professional Protocols
What is NEWDERM™?
NEWDERM™ is the professional protocol system developed by Nouveau Visage™ for clinical use.
Each protocol is built upon Regen³ Complex™ and follows a precise scientific principle: one indication, one solution.
What concerns do NEWDERM™ protocols address?
NEWDERM™ includes five targeted protocols designed to address specific aesthetic concerns.
NEWDERM AGE CONTROL™ focuses on anti-ageing, skin density, and wrinkle reduction.
NEWDERM BRIGHT™ targets pigmentation and uneven skin tone.
NEWDERM EYE™ is designed for the eye contour, including dark circles and puffiness.
NEWDERM HAIR™ addresses scalp health and hair density.
NEWDERM LIFT™ improves firmness and skin structure.
Each protocol integrates targeted actives adapted to its indication
Professional product
How are NEWDERM™ treatments performed?
NEWDERM™ protocols follow a structured regenerative cycle.
A standard protocol includes four sessions spaced 15 days apart and is repeated every four months, depending on professional evaluation.
Each session progressively activates and reinforces cellular regeneration
Where can I receive a NEWDERM™ treatment?
NEWDERM™ protocols can be experienced in two ways.
They may be performed within a clinical setting by trained practitioners, following structured treatment protocols.
They may also be used independently as part of a personal routine at home.
For those seeking a fully guided experience, Nouveau Visage™ provides access to a network of partner practitioners. You can explore our “Find a Provider” page to locate a professional near you.
Find a Provider4. Le Serum™ At-home Continuation
What is Le Serum™?
Le Serum™ is the at-home continuation of NEWDERM™ professional protocols.
It is designed to prolong, enhance, and maintain in-clinic results while supporting daily skin regeneration.
How does Le Serum™ work with NEWDERM™?
The Nouveau Visage™ system is based on a complementary approach.
NEWDERM™ stimulate deep biological activity, while Le Serum™ maintains and amplifies these effects at home.
This combination ensures continuous cellular activation and long-term results.
What are the different serums?
Each serum is formulated to extend a specific protocol and target a defined concern.
Le Serum NewAge™ supports anti-ageing, improves skin density, and reduces wrinkles.
Le Serum NewSkin™ targets pigmentation, enhances radiance, and evens skin tone.
Le Serum NewEye™ reduces dark circles, puffiness, and signs of fatigue.
Le Serum NewHair™ revitalizes the scalp and improves hair density.
Le Serum NewLift™ enhances firmness and skin elasticity.
All formulas are powered by Regen³ Complex™ and enriched with targeted active ingredients.
Home use skincare
How should Le Serum™ be used?
Le Serum™ is designed for daily application.
Face serums should be applied morning and evening on clean, dry skin using gentle upward motions.
The eye serum is applied in small amounts to the eye contour area.
The hair serum is applied directly to the scalp and massaged until fully absorbed.
Regular use supports continuous regeneration between professional sessions.
Can Le Serum™ be used on its own?
Yes, Le Serum™ can be used independently as part of a daily skincare routine.
However, it is designed to deliver optimal results when integrated into a complete regenerative protocol including professional treatments Newderm™.
5. Results and Expectations
When can I expect to see results?
Results develop progressively as part of a biological regeneration process.
Visible improvements may appear over time with consistent use and are enhanced when combined with professional protocols.
Why is a combined approach recommended?
Skin regeneration is a continuous biological process.
Combining in-clinic stimulation with daily at-home maintenance allows sustained cellular activity, improved tissue repair, and more durable results over time.
6. Safety and Compatibility
Are the products safe?
All formulations are developed according to strict laboratory standards, ensuring quality, safety, and consistency.
Are there any side effects?
Products are generally well tolerated.
In case of unusual reaction, it is recommended to discontinue use and consult a professional.
7. Shipping and Returns
What are the delivery times?
Orders are prepared and shipped within 24 to 72 business hours.
Delivery times may vary depending on the destination and shipping method selected.
Do you offer free shipping?
Free shipping is available from a minimum purchase amount within mainland France.
Shipping fees for other destinations are calculated at checkout.
Do you ship internationally?
Yes, Nouveau Visage™ offers international shipping across selected countries within the European Union and worldwide.
Shipping availability depends on predefined destinations and may vary according to local regulations and logistical constraints.
Delivery options and applicable shipping conditions are displayed at checkout based on your location.
Can I return a product?
You have 14 days from the date of receipt to return a product.
Returned items must be unopened, unused, and in their original packaging.
What should I do if my package is damaged?
If your package arrives damaged, please contact our customer service within 48 hours and provide supporting photos.
8. Payment and Security
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods available at checkout.
Is my payment information secure?
All transactions are encrypted and processed through secure and certified payment platforms.
Your banking information is never stored on our servers.
9. Partnerships and Distribution
How can I become a partner or distributor?
Nouveau Visage™ collaborates with clinics, practitioners, and specialized partners in advanced aesthetics.
For partnership or distribution inquiries, please contact us via our website.
Contact us10. Contact
Still have a question?
+33 6 91 46 68 81
www.nouveau-visage.com